Refund and Cancellation Policy
Last Updated: June 2026
At Mitr Analytics, we strive to build transparent software services. This policy transparently outlines subscription configurations, one-time transactions, and formal refund processes for services managed by Shivansh Thakur (Indore, India).
Digital software access and analytics provisioning occur immediately upon payment confirmation through Razorpay.
Eligible purchase claims must be filed formally within a 7-day window from the primary initial payment date.
1. Subscription Cancellations
You have the freedom to terminate or cancel your recurring subscription plans at any moment directly from your platform dashboard portal settings.
- Upon triggering a cancellation request, your analytics space remains completely operational and accessible until the final conclusion of the current active billing period.
- We do not offer partial or prorated financial credits for unused portions or early cancellation segments of an active subscription lifecycle.
2. One-Time Licenses and 7-Day Money-Back Guarantee
For specific standalone plans or standard initial user provisions, we provide an explicit 7-day money-back guarantee. If you evaluate our application suite and conclude that it fails to meet your performance standards, you are eligible to request a complete reversal of transaction funds provided the formal notice is sent inside 7 sequential days from execution.
3. How to Initiate a Refund Claim
To invoke an official request for financial reversal, please fulfill the following conditions:
- Transmit an explicit request email from your registered dashboard username email directly to support@mitranalytics.dev.
- State your payment identifier details, transactional references, or invoice number generated during checkout.
4. Processing and Bank Settlement Timelines
Once your formal refund communication is verified and approved by our support staff, the processing directive is pushed immediately to our integrated payment network channels (Razorpay).
The corresponding balances will reflect back inside your originating transactional source (Debit Card, Credit Card, Netbanking account, or UPI handle) within 5 to 7 business days in full alignment with global banking infrastructure settlement standards.