Mitr Support
Answer customers before they have to ask a human.
No generative AI
Every answer is one you wrote or approved. No made-up replies, and no per-message inference bill.
Starts from the questions customers really ask
A built-in library of common questions across e-commerce, SaaS, fintech, education, clinics, food, marketplaces and apps. Edit the answers instead of starting from a blank page.
Preview before you install
See the real chat on a mock of your own site first. Nothing to install, nothing sent.
Tickets with context
When a visitor is still stuck they leave a question and a contact, and you get it with the path they took.
Live chat
Paid plans continue a ticket as a real-time conversation over an encrypted connection, with replies and new tickets appearing in your dashboard instantly.
Let your AI do the setup
API keys and an MCP server let Claude or any compatible assistant build and maintain your support tree for you.
Mitr Support is the companion to Mitr Analytics for the moment a visitor gets stuck. It is a small chat widget built on a button tree: visitors tap through the questions you’ve set up and land on a vetted answer instantly. Only the ones who still need a person reach your team, and they arrive with context attached.
Who it’s for
Small teams who want customers to get quick, accurate answers without paying for — or being embarrassed by — a generative-AI chatbot.
What stays the same as Mitr Analytics
No cookies and no fingerprinting. The widget downloads your question tree once and navigates it in the visitor’s browser.
Stay in the loop
We’re finishing the last pieces now. Subscribe below and we’ll announce Mitr Support in the Mitr newsletter first. Pricing will be published at launch.